Shipping policy

### Shipping Policy

**Thank you for visiting and shopping at Slow Burn.** Below are the terms and conditions that constitute our Shipping Policy.

#### Domestic Shipping Policy

**Shipment processing time:**
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

**Delivery delays can occasionally occur.**

**Shipment confirmation & Order tracking:**
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

**Customs, Duties and Taxes:**
Slow Burn is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

**Damages:**
Slow Burn is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

**Contact Us:**
If you have any questions about this Shipping Policy, please contact us at slowburntn@gmail.com.